원문에서 자동 번역됨 · 원문 읽기 (English)
저희는 리테일 FX/CFD 상품을 확장해왔으며, 결제 서비스 제공업체와의 관계를 지속적으로 평가하고 있습니다. 특히 고액을 예치하는 고객의 경우 가장 큰 골칫거리는 KYB(Know Your Business) 프로세스의 엄청난 마찰입니다. 이는 단순히 규정 준수 문제가 아니라, 고객이 자금 출처, 자산 출처 또는 문서 업로드 한도에서 막혔을 때 발생하는 이탈률 문제입니다. 다른 운영자들은 규제 견고성을 훼손하지 않으면서 이를 어떻게 완화하고 있습니까?
This is a real challenge, and not one that's easily solved. Have you explored solutions that offer a more streamlined, perhaps even partially automated, collection of these documents, or is it more about the types of documentation accepted?
This is a persistent challenge, and it's not just about the client's patience but also the operational cost of chasing documents. Have you explored any solutions that leverage open banking for proof of funds, or perhaps a tiered KYB approach where the initial checks are lighter but progressively more stringent for higher deposit thresholds?
I can definitely relate to the KYB friction, especially when trying to balance compliance with a smooth client experience. Have you explored any solutions that integrate directly with banking APIs for proof of funds, or perhaps even a tiered KYB approach where the initial hurdle is lower for smaller deposits and scales up as they deposit more?
Traderforum · 한국어