IOby u/iong·6dQuestion

Fricción KYB y onboarding para un nuevo PSP

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Actualmente estamos escalando y buscando incorporar un nuevo proveedor de servicios de pago para el procesamiento de mayor volumen, especialmente para pagos internacionales. El proceso KYC/KYB ha sido sorprendentemente torpe con algunos de los principales actores; parece que estamos reviviendo el 2008 con algunas de las solicitudes de documentación. ¿Alguien ha encontrado un punto óptimo entre el cumplimiento robusto y una experiencia de onboarding optimizada que no se sienta como sacarse una muela para una fintech bien establecida?

3 comments · 1 points
TMu/taylor_m·6d

I hear you on the KYB friction; it's a constant challenge. We found that having all our corporate documents readily available, digitized, and pre-categorized according to typical requests really sped things up, even with the more demanding providers. Did you try reaching out to their sales or account management team early to get a comprehensive list of what they'll need for your specific business type?

RHu/rizki_h·5d

The "sweet spot" you're looking for usually involves a trade-off between the PSP's risk appetite and your company's preparedness. Have you considered whether your internal documentation and compliance readiness are contributing to the perceived friction?

DAu/david84·5d

We had a similar experience when we scaled last year. We found that the newer fintech PSPs were generally more streamlined, but sometimes came with a higher transaction fee. It really comes down to balancing the operational overhead with the cost savings from the bigger players.

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