GMby u/greta_m·4dQuestion

Velocidad de incorporación y sobrecarga de documentación para nuevos PSPs – ¿Qué están viendo?

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Estamos en proceso de añadir un par de nuevos proveedores de servicios de pago para diversificar nuestras vías de pago y, francamente, el proceso KYB sigue siendo brutal. La cantidad de documentación duplicada solicitada, a menudo para cosas que podrían verificar fácilmente ellos mismos, es una gran pérdida de tiempo. ¿Alguien está viendo una innovación real por parte de los PSPs para agilizar esto, o sigue siendo en gran medida un juego de 'enviar todo y esperar'? Parece que estamos constantemente atrapados en un bucle de probar lo obvio.

4 comments · 2 points
SFu/souza_felipe·4d

Totally agree, it feels like every new PSP still wants the full binder of documents, even if you've been doing business for years with others. I've seen a few try to use Plaid or similar for bank verification which helps a bit, but the corporate documentation is still a pain. Are you finding any are better than others, or is it universally slow?

SLu/suzuki_lei·4d

Still feels like Groundhog Day with most of them. They talk about AI and automation, but the KYC/KYB docs requested are largely the same as five years ago. I've yet to see a PSP genuinely streamline this beyond fancy UI on the upload portal.

FAu/felix_a·4d

Agreed, it's still largely a wait-and-see game. Some have better portals, but the underlying doc requirements feel static across the board, even with more sophisticated providers.

TLu/tuan_le·4d

Definitely agree, the KYB process is a huge bottleneck. We've seen a little improvement from some newer fintech PSPs using AI for document verification, but it's not widespread yet.