Google Play
Checked 2026-08-01
4.7
4,140 reviews
Recurring positives: User-friendly mobile app · Comprehensive charting tools · Good customer service · Competitive spreads
Recurring concerns: Occasional app glitches · Platform closing unexpectedly
All broker reviews
FOREX.com
News moves markets. FX lets you move with it.
0
Trust / 100
0
Pro arguments
0
Con arguments
What traders value
No positive arguments have been submitted yet.
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Community summary
FOREX.com is a leading forex and CFD broker founded in 2001, operating as a wholly-owned subsidiary of StoneX Group Inc., a Fortune 50 financial services company. As the number one retail forex broker in the US by client assets, it provides trading services across forex, futures, shares, indices, and commodities in over 140 countries.
Traderforum research review
In-depth FOREX.com review (2026-08-01)
Written by Traderforum research from official FOREX.com documentation and source-checked pages. This editorial analysis is independent of member reviews and does not affect stars, review counts or community rank.
Overview
FOREX.com is a wholly-owned subsidiary of StoneX Group Inc. (NASDAQ: SNEX), a publicly traded financial services company with over $15.2 billion in customer assets under administration. The broker traces its heritage to GAIN Capital, founded in 1999, with FOREX.com launching in 2004. StoneX acquired GAIN Capital in 2020, consolidating FOREX.com within a global financial network operating across multiple asset classes and serving major institutional counterparties worldwide. The broker operates approximately 81,000 active retail accounts spanning six continents, making it a material player in the retail forex market. Regulatory presence is substantial: NFA and CFTC oversight in the USA, FCA and CMA authorisation in the UK, ASIC in Australia, CIRO in Canada, CySEC in Cyprus, FSA in Japan, and MAS in Singapore. This multi-jurisdictional footprint reflects institutional ambitions and diverse client geographic distribution. FOREX.com specialises in foreign exchange and CFD trading, leveraging institutional liquidity and pricing infrastructure inherited from its parent company.
Platforms & tools
FOREX.com provides three distinct trading platforms addressing different trader profiles. The proprietary web trading platform integrates TradingView charting, featuring over 80 technical indicators, 14 timeframe intervals, multiple chart types, and 50+ drawing tools. Order placement and editing employ drag-and-drop mechanics. MetaTrader 5 receives exclusive integration with Reuters news feeds and Trading Central technical analysis, alongside Expert Advisors for algorithmic strategy testing and 30 standard MT5 indicators across nine timeframes. A native mobile application for iOS and Android replicates core web functionality with customisable watchlists and alert systems. Performance Analytics, a proprietary tool leveraging behavioural science, provides trade review insights. Execution metrics show 100% sub-one-second fills on non-MetaTrader orders (average 0.002 seconds) according to internal data from June 2026. TradingView connectivity enables direct order placement from charts. API access is available for algorithmic traders. All platforms receive free access to Reuters news and economic calendars.
Costs & fees
FOREX.com operates tiered pricing to accommodate various trading styles. Spread-only accounts quote variable spreads, with EUR/USD typically 1.2 pips under normal conditions. RAW pricing accounts deliver tight spreads—as low as 0.0 pips on major pairs (EUR/USD, GBP/USD, USD/JPY)—paired with fixed $7 USD commissions per $100,000 traded. MetaTrader accounts feature competitive spreads with zero commissions. The VIP programme, available to qualifying traders, offers up to $10 monthly cash rebates per million dollars traded and 4% annualised yield on average daily margin balances (terms and conditions apply). Wire transfer fees are waived for VIP members. No explicit inactivity fees, account opening fees, or minimum account maintenance charges are disclosed on official pages. Deposit and withdrawal methods include Visa/Mastercard debit and international bank transfer, though associated third-party fees may apply depending on institution. Currency conversion costs, if applicable, are not itemised.
Safety & regulation
Regulatory supervision spans multiple tiers. Primary oversight comes from CFTC and NFA in the USA, providing retail forex segregation rules and leverage limits. FCA and CMA authorisation in the UK provides additional European oversight. ASIC in Australia, CIRO in Canada, CySEC in Cyprus, FSA in Japan, and MAS in Singapore extend global reach. As a StoneX subsidiary, FOREX.com benefits from institutional capital standards and internal compliance structures designed for larger financial operations. Client funds are segregated in dedicated accounts, held across a network of top-tier banks monitored by StoneX's Risk Committee. The broker only engages in hedging operations with client funds, explicitly prohibiting proprietary trading against customer positions. Margin calls trigger automatic liquidation of losing positions at real-time best available market rates. The company undergoes regular independent audits and maintains robust protocols for anti-money laundering, information security, business continuity and disaster recovery. No material regulatory incidents, enforcement actions, or client compensation claims are disclosed on official pages.
Accounts & funding
Account opening follows standard KYC protocols requiring identity verification, address confirmation, and suitability assessment. Minimum deposit thresholds are not disclosed on official pages—prospective clients must contact sales for specific requirements. Accepted funding methods include Visa and Mastercard debit cards, plus international bank wire transfer. Withdrawals use identical rails. The broker supports multiple base currencies for accounts, though specific options are not enumerated. A risk-free demo account with $50,000 virtual capital permits strategy testing. Joint accounts accommodate co-holders; corporate and trust structures are available. Deposit and withdrawal processing times are not explicitly stated. Clients receive regular account statements. No mention of deposit insurance, SIPC coverage, or government guarantee schemes appears on official materials; the broker's UK and Australian regulators offer compensation schemes, though eligibility is jurisdiction-dependent.
Service & reputation
Support availability is 24 hours daily, 5 days weekly (Sunday 10:00 AM EST through Friday 5:00 AM EST), accessible via live chat, telephone (toll-free 1-877-367-3946 or international 1-908-731-0750), and email contact forms. The Trading Academy spans six core modules: a six-part Trader's Course for newcomers, an extensive video library covering technical and fundamental analysis, weekly interactive livestreams addressing market strategy and key economic releases (NFP coverage first Friday monthly), trading guides on diverse topics, and a glossary of 100+ trading terminology. Educational content is free to all registered clients. Community sentiment on Trustpilot (4.6/5 stars, 2,437 reviews) emphasises support team responsiveness, individual agent professionalism, and rapid query resolution. Reviewers consistently praise patient and knowledgeable assistance. Conversely, some users reported frustration with protracted KYC verification processes involving repeated document requests, and occasional delays in support responses during peak periods. These negative experiences, whilst present, represented a minority of feedback.
Strengths
- Wholly-owned subsidiary of NASDAQ-listed StoneX Group Inc. with $15.2B+ customer assets.
- Licensed across eight major jurisdictions: CFTC, NFA, FCA, ASIC, CIRO, CySEC, FSA, MAS.
- RAW pricing: EUR/USD spreads as low as 0.0 pips with fixed $7 commission per $100k traded.
- TradingView-integrated web platform with 80+ indicators, 50+ tools, and advanced charting.
- 24/5 live chat, phone, and email support with strong Trustpilot ratings of 4.6/5 stars.
- VIP programme: up to $10 rebate per million traded monthly and 4% APY on margin.
- Client funds segregated across multiple top-tier banks; automatic margin call liquidation.
- Multi-platform ecosystem: proprietary web, MetaTrader 5, native mobile with Performance Analytics.
Weaknesses
- Minimum deposit requirements not disclosed; prospective clients must contact sales directly.
- Deposit and withdrawal processing times not explicitly specified on official website materials.
- KYC verification reported by some users as lengthy, involving repeated document submissions.
- Support hours limited to 24/5 schedule; unavailable Sunday 5:00 PM EST–Friday 10:00 AM EST.
- Negative balance protection policy not detailed; varies by jurisdiction and account type.
Research verdict
FOREX.com appeals most to retail traders prioritising institutional-grade execution, regulatory oversight, and multi-platform flexibility within a financially stable ecosystem. Strongest application cases include high-frequency traders seeking sub-second fills and tight spreads, high-volume traders maximising rebate structures, and traders leveraging multiple platforms simultaneously (web, MT5, mobile). The StoneX affiliation provides unmatched financial security for retail segments. Primary drawbacks are opaque pricing on minimum deposits, lack of explicit withdrawal timelines, and KYC friction reported by some. The broker avoids highest leverage instruments and aggressive deposit incentives, reflecting conservative risk management. Traders seeking fast-track account opening, maximum promotional bonuses, or exotic leverage multiples should evaluate alternatives. For those valuing stability, transparency, and professional execution infrastructure, FOREX.com justifies serious consideration.
Best forProfessional-minded retail forex tradersHigh-volume active traders with rebate optimisationMulti-platform strategy developersExecution-focused currency speculators
Research sources (9)
- https://www.forex.com/en-us/
- https://www.forex.com/en-us/about-us/
- https://www.forex.com/en-us/trading-accounts/
- https://www.forex.com/en-us/about-us/strength-and-security/
- https://www.forex.com/en-us/trading-platforms/
- https://www.forex.com/en-us/help-and-support/
- https://www.forex.com/en-us/trading-academy/
- https://www.forex.com/en-us/forex-trading/
- https://www.trustpilot.com/review/www.forex.com
Broker specification
Markets, costs, accounts and operations
Source-attributed product facts checked 2026-08-01. Terms can vary by legal entity, account type and client jurisdiction; verify the linked official documents before opening an account.
Forex & CFDFutures & Options
Minimum deposit
$100 per transaction (recommended $2,500)
Spread from
0.0 pips (RAW account, EUR/USD)
Commission from
$7 USD per $100k traded
Maximum leverage
Up to 1:50 for retail clients in the US, higher in other jurisdictions
Markets & instruments
- Asset classes
- Forex · Futures · Options
- Execution model
- Market maker · STP
- Client types
- retail
Platforms & accounts
- Platforms
- Web Trader · Mobile App · MetaTrader 5 · TradingView
- Account types
- Spread-only · RAW Pricing · MetaTrader 5 · Joint · Corporate
- Base currencies
- USD · EUR · CAD · JPY · CHF · AUD · GBP
Funding
- Deposit methods
- Bank Transfer (ACH) · Wire Transfer · Debit Card
- Withdrawal methods
- Bank Transfer · Wire Transfer · Debit Card · Check
Support
- Channels
- Live Chat · Help Center/FAQs
- Languages
- en · es · de · zh · ar
- Hours
- 24/7 customer support
Account capabilities
Demo account
Islamic account
Copy trading
Negative balance protection
Key features
- 80+ currency pairs
- Advanced charting tools with 80+ technical indicators
- TradingView integration
- Reuters news and Trading Central analysis
- Performance Analytics
- Ultra-fast execution (100% less than 1 second)
- Mobile and web platforms
- VIP program with cash rebates up to $10 per million traded
- MetaTrader 5 platform
- Expert Advisors support
Fees and trading costs
Spread-only account: competitive spreads with no commission. RAW Pricing account: 0.0 pips on EUR/USD with $7 USD commission per $100k traded. MetaTrader 5: competitive spreads with no commissions. VIP program offers cash rebates up to 15% and waived wire transfer fees.
Investor protection
Part of StoneX Group Inc. (NASDAQ: SNEX). Deposits kept in investment-grade custodian banks. Subsidiary of Fortune 50 company with 100+ years of financial history.
Public evidence
Trader reviews (0)
The first review sets the standard
Share specific facts about deposits, execution, withdrawals, fees and support.
Source-attributed research
External review snapshots
Aggregates and recurring themes are paraphrased from the linked public source. They are not Traderforum member reviews and do not control the community ranking.
Open review source
Formal record
Complaints (0)
No formal complaints on record.