Trustpilot
Checked 2026-08-01

World Leader in Online Trading with competitive pricing
No positive arguments have been submitted yet.
No negative arguments have been submitted yet.
HFM (formerly HotForex) is a leading global trading platform empowering traders in 180 countries with competitive pricing, spreads from 0.0 pips, and 500+ trading instruments across forex, commodities, stocks, and indices.
Written by Traderforum research from official HFM documentation and source-checked pages. This editorial analysis is independent of member reviews and does not affect stars, review counts or community rank.

HFM (formerly HotForex) is a multi-asset CFD broker founded in 2010, operating through the HF Markets Group with regulatory presence across multiple jurisdictions including Cyprus (CySEC), the United Kingdom (FCA), South Africa (FSCA), Seychelles (FSA), Kenya (CMA), and Mauritius (FSC). The firm reports approximately 4 million client accounts and $4 billion in client deposits as of 2026, demonstrating substantial market scale. HFM is primarily registered as an International Business Company in Saint Vincent and the Grenadines (registration 22747 IBC 2015), alongside licensed entities in jurisdictions offering additional investor protections. The broker provides access to over 500 trading instruments spanning forex currency pairs, precious metals, stock market indices, individual equities, government bonds, soft and hard commodities, cryptocurrencies, and exchange-traded funds (ETFs). Trading is facilitated via MetaTrader 4, MetaTrader 5, HFM WebTrader, and proprietary iOS and Android applications. The company rebranded from HotForex to HFM during 2024–2025 to reflect its evolution into a comprehensive, globally-focused trading ecosystem serving traders of varying experience levels.
HFM provides four primary trading platforms: MetaTrader 4 (MT4), MetaTrader 5 (MT5), HFM WebTrader, and native mobile applications for iOS and Android. MetaTrader 4 features 30 technical indicators, 31 analytical objects, and 3 chart types; MetaTrader 5 offers enhanced tools with 38 indicators, 44 analytical objects, 21 timeframes, and six pending order types for complex strategies. HFM WebTrader is web-based, requiring no download, and includes 100+ technical indicators, 80+ analytical objects, and 17 chart types. All platforms support Expert Advisors for algorithmic trading, permit scalping, and allow hedging. The HFM mobile app provides iOS and Android access with 9 timeframes and 5 indicators. Additional trading tools include one-click order execution, free VPS hosting for trading robots, economic calendar, trading calculators, and daily market analysis from HFM's research team. Multiple chart layouts and pending order types enable advanced technical analysis.
HFM offers five primary account types with varying cost structures. The InfinityX account charges zero commission with spreads from 0.3 pips and requires a $500 minimum deposit. The Cent account (trading in micro-lots) offers zero commission from 1.4 pips with no minimum deposit. The Zero account provides zero spreads on forex, zero commission, and no minimum deposit. The Pro account charges zero commission from 0.6 pips with a $100 minimum deposit. Premium accounts offer zero commission from 1.4 pips with no minimum deposit. Deposit fees are not applied; withdrawals via bank transfer incur no fees, and card withdrawals are processed without fees. Live spreads on major pairs range from 0.0 pips (EURUSD, AUDUSD examples) to 0.6 pips (GBPJPY). No inactivity fees are disclosed.
HFM operates under multiple regulatory frameworks. The primary entity, HF Markets (SV) Ltd, is registered in St. Vincent and the Grenadines (registration 22747 IBC 2015)—a company registration rather than a retail investment-firm license. HF Markets (Europe) Ltd is authorised by Cyprus's CySEC (License 183/12) with MiFID II compliance and membership in the Cyprus Investor Compensation Fund. HF Markets (UK) Ltd is regulated by the FCA (Firm Reference 801701). Additional entities operate under FSCA (South Africa, FSP 46632), FSA (Seychelles, SD015), and CMA (Kenya, License 155). Client funds are held in segregated accounts and cannot be used for company liabilities. The firm maintains EUR 5 million in professional indemnity insurance. Deloitte conducts audits. Negative balance protection is offered, and automatic stop-out mechanisms limit losses.
Account opening requires completion of standard KYC procedures via HFM's registration portal. Minimum deposits vary by account type: InfinityX requires $500; Cent, Zero, and Premium require $0 USD or EUR; Pro requires $100/€100. Deposit methods include bank transfers (minimum $100, processed in 2–7 business days, no fee), credit/debit cards (minimum $5, processed within 10 minutes, no fee), and alternative payment methods (minimum $30, instant processing). Base currencies include USD, EUR, NGN (Nigerian Naira), JPY, THB, IDR, and GHS. Withdrawals are processed via the same rails; the firm advertises 24/7 withdrawal capability. No deposit fees are applied; bank transfer deposits over $100 incur no fees.
HFM offers 24/5 global support via live chat, email (support@hfm.com), and regional phone lines in 20+ languages. Global support is available at +44-203 097 85 71, with additional numbers for Brazil, Colombia, Mexico, and China. Community reviews on Forex Peace Army (3.658/5 from 581 reviews) highlight fast trade execution and minimal slippage during volatility, scalping/hedging flexibility, and rapid payment processing. Users report live chat support typically takes 5–10 minutes for response. Notable education offerings include live webinars covering trading strategies and psychology, a Forex e-course, 20+ tutorial videos, 30+ recorded lessons, daily market analysis, FAQs, and specialised guides (e.g., gold trading). Trustpilot's review rating for HFM is unavailable due to guideline breach findings.
HFM is best suited to active traders and scalpers seeking flexible leverage (up to unlimited on InfinityX), tight spreads, and euro-aligned or multi-jurisdictional regulation. The platform's execution quality and support for diverse trading strategies (scalping, hedging, EAs) are positives. However, prospective clients should carefully evaluate the regulatory structure: whilst CySEC and FCA regulation offer EU/UK protections, the primary entity is an SV-registered IBC with no retail investment-firm license. The Trustpilot rating unavailability and moderate FPA score (3.658/5) merit consideration. The broker suits experienced traders prioritising platform flexibility and cost efficiency over maximum regulatory coverage, but beginners and those prioritising simple jurisdiction may prefer EU-regulated alternatives.
Source-attributed product facts checked 2026-08-01. Terms can vary by legal entity, account type and client jurisdiction; verify the linked official documents before opening an account.
Fees vary by account type; swap-free available on specific instruments
Segregated accounts, EUR 5 Million Market-Leading Insurance against fraud and errors, and Negative Balance Protection
Share specific facts about deposits, execution, withdrawals, fees and support.
Aggregates and recurring themes are paraphrased from the linked public source. They are not Traderforum member reviews and do not control the community ranking.
Checked 2026-08-01
No formal complaints on record.