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Dukascopy Bank

Swiss bank for everyone

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Community summary

Dukascopy Bank SA is a Swiss online bank founded in 2004 in Geneva by Andre and Veronika Duka. The company provides forex trading, CFD trading, binary options, multi-currency accounts, and banking services, regulated by the Swiss Financial Market Supervisory Authority (FINMA).

Broker specification

Markets, costs, accounts and operations

Source-attributed product facts checked 2026-08-01. Terms can vary by legal entity, account type and client jurisdiction; verify the linked official documents before opening an account.

Forex & CFDInstitutionalMulti-AssetStocks & ETFsCrypto access
Minimum deposit
$100
Spread from
0.1 pips
Commission from
Volume-based with cashback
Maximum leverage
1:200 (Forex/Gold), 1:100 (MT4/MT5), 1:20 (Indices), 1:10 (Stocks)

Markets & instruments

Asset classes
Forex · Stocks · Crypto · Commodities · Indices · ETFs · Bonds · CFDs
Execution model
ECN
Client types
retail · institutional

Platforms & accounts

Platforms
JForex 4 · MetaTrader 4 · MetaTrader 5 · Dukascopy Bank App · Stock Trading Platform · Binary Platform
Account types
Forex/CFD ECN Account · Multi-currency Account · MT4 Account · MT5 Account · Binary Options Account · Live Account · Demo Account
Base currencies
AUD · CAD · CHF · DKK · EUR · GBP · HKD · JPY · MXN · NOK · NZD · PLN · SEK · SGD · TRY · USD · XAU · ZAR

Funding

Deposit methods
Credit card · Debit card · Cryptocurrency · Apple Pay · Bank transfer (IBAN)
Withdrawal methods
Bank transfer · Card · Cryptocurrency

Support

Channels
24-hour live trading support · Phone · Callback request · AI chat assistants
Languages
English · Japanese · Multiple languages
Hours
24 hours

Account capabilities

Demo account
Islamic account
Copy trading
Negative balance protection

Key features

  • Swiss banking security
  • SWFX Swiss FX Marketplace (ECN)
  • Automated trading
  • Strategy creator
  • Volume cashback
  • Bonus programs
  • Video identification
  • AI-powered trading assistants
  • Member of Swiss Bankers Association

Fees and trading costs

ECN model with spreads from 0.1 pips. Commission refund for high-volume traders. Inactivity fee: minimum 500 CHF every 6 months. Withdrawal fees vary by method.

Investor protection

Swiss Bankers Association member, FINMA regulated

Official terms Funding information Platform information
Public evidence

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External review snapshots

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Trustpilot

Checked 2026-08-01

2.5
805 reviews
Recurring positives: Swiss banking security and regulation · ECN trading with tight spreads · Wide range of currency pairs · Multiple trading platforms including JForex
Recurring concerns: Poor customer service responsiveness · High fees compared to competitors · Long withdrawal processing times · Account closure process is difficult
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